Cause- and -effect analysis

Authors & references

Author:

Professor Emeritus Kauko Leiviskä, University of Oulu

References:

1. Ishikawa, K. 1968. Guide to Quality Control. Tokyo: JUSE.
2. Free Management Books. Cause and Effect Analysis. [Online] Available from: http://www.free-management-ebooks.com/news/cause-and-effect-analysis/ [Accessed 17^th March 2020].
3. Serrat, O. (2017) The Five Whys Technique. In: Knowledge Solutions. Springer, Singapore.
4. Corbi, J.-C., Nay, M. J., and Belt, P. B. 1986. Statistical quality control in the bleach plant. TAPPI J. 69(2):60–61.
5. Olugbenga, H. and Hällås, R. 2011. Investigation on defects occurring in paper production process. A Six Sigma Black Belt project at SCA Edet mill. Master of Science Thesis, Chalmers University of Technology.