ForestBioFacts – customer register description

Privacy policy according to the Personal Data Act (523/99) 10 §

 

1. Register is collected by

Paperi ja Puu Oy / Forest Products Engineers (PI)
Metsänneidonkuja 4
02130 Espoo
Tel. +358 40 132 6688
VAT number (Paperi ja Puu Oy): FI01143927

2. Register is maintained by

Paperi ja Puu Oy / Forest Products Engineers (PI)
Metsänneidonkuja 4,
02130 Espoo,
Tel. +358 40 132 6688
info@forestbiofacts.com

3. Name of the register

ForestBioFacts – customer register description

4. Purpose of gathering personal information

The register is used for managing customer relations, customer communications and
marketing.
Customer information is used for following purposes:

  • Registration of orders, returns and invoicing
  • Follow up of consumer behaviour
  • The information can be used for the direct marketing of Paperi ja Puu Oy

5. Content of the register

Customer register may contain following information:

  • Customer information: Name, email-address, company name, company VAT ID,
    address, phone number and other information given by the customer.
  • Information about the services ordered, delivery and returns.
  • In case if email orders, additionally invoicing information will be collected

6. Sources of information

All personal data is given by the customer when the customer relationship is formed and during it.

7. Releasing information to third parties or outside the EU or the European Economic Area (EEA).

The information is transferred to third parties only if required by the marketing and communications systems. We may transfer personal data outside the EU/EEA. When personal data is processed outside the EU/EEA, we make sure that the subcontractor has committed to use the EU Commission’s standard contractual clauses and/or is covered by the Privacy Shield -system.

8. Principles of data storage

Information in the register is processed only by the personnel of Forest Products Engineers (PI) / Paperi ja Puu Oy and persons hired specifically for the task by Forest Products Engineers (PI) / Paperi ja Puu Oy. The information is confidential to all employees processing the data. The information is handed out to third parties only when required by the law. The system is secured.

The website is hosted by Seravo Ltd., registered in Finland. Data is stored on secure servers behind a firewall in Finland.

9. Right to inspect personal data

Anyone in the register has the right to go through the personal information collected to the register and receive copies of it. The request for this information must be done by contacting the party mentioned in section 2.

10. Correcting information

The register holder corrects, deletes or completes any information if its outdated, incorrect or unnecessary. Also, the customer has the right to request any of these procedures. This request must be done by contacting the party mentioned in section 2.

11. Right to decline

The customer has the right to decline any direct marketing, sales or research. Declining from these procedures must be done by contacting the party mentioned in section 2.

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